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Refund Policy

  1. Returns and Refunds We want you to be completely satisfied with your purchase from Comics Khazana Store. If you are not entirely happy with your order, please review the following refund policy to understand our terms and conditions.
  2. Eligibility
    • To be eligible for a refund, you must contact us within 2 days of receiving your order with parcel opening video.
    • Your item must be in the same condition as when you received it, with no signs of damage or wear.
  3. Items Not Eligible for Refund
    • Downloadable or digital products.
    • Gift cards.
    • Products with obvious signs of use.
    • Any item not in its original condition, damaged, or missing parts.
  4. Return Process
    • Contact our customer support team at comicskhazana2019@gmail.com within 2 days of receiving your order to initiate a return request.
    • In your email, please provide your order number, a brief explanation of the reason for the return, and clear photos of any damaged or incorrect items, if applicable.
    • Once we receive your request, we will review it and provide you with instructions on how to return the item.
  5. Shipping Costs
    • Comics Khazana Store will cover the cost of return shipping if the return is the result of our error (e.g., you received an incorrect or damaged item).
    • If the return is not due to our error, you will be responsible for the return shipping costs.
  6. Refund Process
    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
    • If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10-15 business days.
  7. Late or Missing Refunds
    • If you haven’t received a refund within the expected time frame, please first check your bank account or credit card statement.
    • If you still have not received your refund, contact your bank or credit card company as processing times may vary.
    • If the issue persists, please contact us at comicskhazana2019@gmail.com for further assistance.
  8. Contact Information If you have any questions or concerns regarding our refund policy, please contact our customer support team at comicskhazana2019@gmail.com.
  9. Modifications to this Policy Comics Khazana reserves the right to modify or update this refund policy at any time. Any changes will be posted on this page.
By making a purchase from Comic Khazana, you acknowledge and agree to this refund policy. Please review this policy carefully before making any purchases.
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